Loading, about as long as a coffee at the Lion’s Head.
Loading, about as long as a coffee at the Lion’s Head.
One page that points you to the right line for what's actually happening.
The right line depends on what’s happening. If you can’t tell, default to 911, dispatchers will route you to the right place and would much rather get an extra call than miss a real one.
Anything that’s an active emergency, or you’re not sure:
After-hours City infrastructure (not an emergency, but it can’t wait until morning):
Non-emergency, but you need a specific line:
The City uses Voyent Alert! as its primary mass-notification tool for emergencies and significant incidents. Sign up to receive immediate text, phone, landline, or email notifications.
Sign up for Voyent Alert. It's free and takes a few minutes.
Important
Voyent Alert is the most important link on this page
Most emergency response works best when residents are prepared in advance:
The West Kootenay's specific seasonal risks include:
Still need help?
Faster than calling for non-urgent issues. We respond within one business day.
Emergency information sourced from castlegar.ca/services/safety, BC Emergency Health Services, BC Wildfire Service, and BC Conservation Officer Service.