Loading, about as long as a coffee at the Lion’s Head.
Loading, about as long as a coffee at the Lion’s Head.
Main and emergency routes first, collectors next, residential streets after. Get vehicles, boats, and trailers off the street by November 15 so the plow can do its job.
City crews clear snow from public streets in order of priority. Major roads and emergency routes are cleared first, then collector roads, then residential streets. In a big storm, your residential street may not be plowed for several hours after the snow stops. That is normal.
Heads up
Get vehicles off the street by November 15
The City publishes the full Snow Removal Priority Routes document on castlegar.ca. It shows which streets get cleared first and how the system progresses through the city. If your street is a designated emergency route, expect plowing earlier in the storm cycle.
The plow throws cleared snow to the side of the road, which sometimes leaves a windrow at the end of your driveway. The City does not remove that windrow, that part is on you. Same with the sidewalk in front of your property: keeping your section clear is the property owner's responsibility, not the City's.
Tip
Shovel after the plow, not before
If a street has been missed, ice is dangerous, or you have another snow-related concern, call Civic Works at 250-365-5979 or submit it through the Request Hub. The crews appreciate specific details (the block address, what you are seeing, when you first noticed).
Still need help?
Faster than calling for non-urgent issues. We respond within one business day.